Rooms starting at
$128.00
per person/night - All Inclusive
InfoCustomer ReviewsQuestions & Answers
There's no time like the present to schedule some hard-earned vacation time at Now Sapphire Riviera Cancun, where sophis
...
More
There's no time like the present to schedule some hard-earned vacation time at Now Sapphire Riviera Cancun, where sophistication takes on a laid-back vibe. Bring the family for a chance to experience�Unlimited-Luxury� and privacy along with 5,000 feet of the whitest sands and the bluest waters in the Caribbean.
Less
"GREAT PLACE,SERVICE AND PERFECT DEAL,THIS IS ARE SECOND TIME USING CHEAPCARIBBEAN,THANKS" – PACHICHO
161 out of 176 (91%) customers would recommend this product to a friend.Read All Reviews
All Customer Reviews
Loading...1-4 of 157 reviews. Sort by
May 5, 2012
Great Experience
My husband and I absolutely loved this resort. We went there on our honeymoon a week ago and it is gorgeous. The pools and beach were just beautiful and the food was amazing. We were actually suprised about the quality of the food; i wasn't expecting it to be that good since it was an all inclusive resort. The dinners at the different restaurants were one of my favorite experiences.
The only negative thing that I would say about this resort is the room was a little musky. It was gorgeous and huge and we absolutely loved it, but we felt it didn't get that much air flow or something. There wasn't a screen on the sliding door so we couldn't just leave it open to freshen up the room. This didn't damper our experience though, and it could have been just the one room we were in! :)
Our check in to check out was way above our expectations....rooms gorgeous and a top notch cleaning staff...ALL eating locations lacked nothing to be desired in the way of service to food!!!!!! The grounds were immaculant and the shows were awesome......everyone knew our name before the first day was over...we upgraded to preferred club,however if you are unable to do,the service is just as sweet!!!!! We have traveled to Cancun 4 times,our first time at this resort and we will return to Now Sapphire...we enjoyed the spa,all services and amennities there are 5 star......I can't think of one thing that lacked in the resort nor staff......
This resort was absolutely beautiful. The staff was great; rooms were beautiful, food great. We liked it because it was smaller than the other resorts and you could get around quite easily.
The only drawback was the time the welcoming staff tried to con us into buying spa packages, romantic dinners and TIME Shares! It was very annoying when all you wanted to do was to get a bathing suit on and go to the beach!! They even conned us into going to DREAMS Hotel for breakfast. It was only to get us over there to buy a timeshare. Their presentation was 90 minutes. With only staying a few days, 90 minutes out of our vacation was a lot. I was annoyed and demanded they get us a taxi immediately back to our hotel. Mary @ the Now Sapphire who arranges for transfers by Olympus Tours was obnoxious, stating we were a day late in seeing her for our arrangements.
Other than the above, we would defintely go back to the Now!!
From the moment we stepped off the plane until we stepped back on the plane we were taken care of and treated like royalty. The luggage was verified and double checked to insure there was no question as to whose it was. When we arrived at the resort we were greeted with a refreshing drink ( non alcohol ) and a warm moisten towel. Smooth check in and off to the room. It was exactly like the picture. The grounds were very well manicured and very clean. The staff and support personnel were always readily available while not intrusive. They were exceptionally polite. Their all inclusive really means all inclusive. No wrist bands and no one trying to talk you into an upgrade. They do have an upgrade available but we found their regular rooms and amenities to be all we could want.
The lobby was soo comfortable and was well used. In the evening they had live entertainment with several venues of music. The bar in the lobby was great and the really do have premium spirits. I think there are three bars available The pool is the bomb! Huge with romantic nooks to fun lively entertainment. The beach was manicured daily and was quite nice. There were plenty of toys available and included.
We found the restaurants to be good with well rounded menus. Great service and no reservations with minimal wait times if any. The buffet had a great variety of foods. Great fruit, cheeses, breads, and full meals. Try some of their exotic fruit juices, mmm. Take one pair of long pants for the gentlemen if you want French food.
My opinion is if you can't have a great time at Now Sapphire it's your own fault.
Ask questions. Share answers. Get advice.
What's the best excursion? How much should you tip?
Ask a question about Now Sapphire Riviera Cancun or help someone else answer theirs.
Can you answer these questions?
12 questions, 81 answers.
Room upgrade11 answers
I am looking to book a trip (March 6 - 11th, 2011) to the Now Sapphire Riviera Cancun but would like to upgrade the room to a perferred junior suite ocean front. Can I do this upgrade and how?
1 year, 15 months ago
Art
There are Preferred Club Junior Suite Tropical View rooms available for your dates of travel, however it looks as though the Ocean Front rooms are not cuurently available for those dates. If you are flexible in your dates of travel, the OceanFront room is available in the weeks after March 6. This is, of course, subject to change, based on availability.
KateCC
I would call them before you arrive or ask when you check in. The earlier the better though. Have fun!!
DHW19
NO - you have to do it at the hotel - its about $80 per day and gets you an ocean view room with wireless internet - it's not worth the extra unless you really want it.
shinkie
Do it here before you leave we got ripped off at the Resort the charged us for the "Prefered" but gave us a regular room and allowed us to use the amenities
Rebelmom
You can do it at the hotel when you check in. About $600 per couple per week.
Crankyhanky
That's exactly what we did. We called a CheapCaribbean rep and she helped us do the upgrade. The upgrade was definitely worth it!!!
FramilyFun
I am planning a trip in September and am reading a lot of different opinions on the preferred upgrade. If I do it now it's only $200 extra or so for the entire trip, is it worth it?
From reading the description I see the limited pool access area, but is the room any type of upgrade really?
Anonymous
You can upgrade anytime, even when you arrive at the resort.
Anonymous
not worth upgrade. u just get a few extra kicks. other people i talked to said not worth extra money. we just got back aug. 26th ..
mommylauren
I upgraded my room at the last minute by contacting the resort via email. They were able to make these arrangements. I thoroughly recommend the upgrade - ask for 2nd floor or higher and you'll have a jacuzzi on the balcony.
CaribbeanVacationLover
I always upgrade to ocean view. Your going to Mexico! Seeing and hearing the ocean is why you go!! The "tropical view" will get you smack dab in the jungle from your balcony. We did see some wild cats around the resort and heard some dogs. I always request NOT on the first floor because I don't want anything sneaking into our room. As for the Preferred club, I think it is waste of money. Here you can use the adult pool if you are preferred but it is REALLY quite there. If you want to socialize the regular pool is where everyone hangs out.
jenyd
Art,
We just got back from NOW Sapphire.... Enjoyed our week, great time, food, drinks, etc.
When we checked in at the desk, we were offered the opportunity to upgrade, for a fee, but we declined the offer. We were close enough to the pools, beach and main building that having the sun and surf on our balcony was not a priority.
With great weather, you'll have a great time. All the restaurants are fantastic. Bring 1 or 2 pair of long pants for dining (I survived on 1).
Bill
billyb
This question is way past. (March6-11th 2011 but to answer this general and frequent question....You can upgrape to preferred when booking the reservation or once you get to the resort. Personally my husband and I agree that we would wait til we get to the resort. Prices tend to be more negotiable and then you can see what preferred status can get you. We feel it is really worth it but thats only our opinion! We enjoyed the preferred lounge and the quiet preferred pool area.best! The staff in the preferred lounge were awesome to us! We celebrated our 30th Wedding Anniversary there!
MorningSunshine
Does the Now Sapphire Riviera Cancun have ashtrays on the property?11 answers
We purchased our tickets and I was doing some research online and found out it's a non-smoking hotel... Can we still smoke on the balcony and around the propery (just not indoors)?
10 months ago
Mysty
Resorts have designated areas outdoors where smoking is permitted.
MariaCC
There are no ashtrays in the room. However, there were people that were smokng outside and in the bar and loiunge areas. They even have a guy that hand rolls cigars so you should be okay.
dinai
For this to be a non-smoking hotel - the main lobby bar area is huge and opens out in several directions - to the pool, to the show dining room and theater, to the main lobby and to the restaurants. This area is open - no walls so the ocean breezes are always flowing through. There were ashtrays here and there were a lot of smokers. I am not a smoker and do not have a problem with others smoking but I also do not want to stay in a place where I have to be constantly surrounded by the smell of smoke. For all of the smokers, it really was not a problem because of the constant circulation of outside air. The one thing I didn't like was they also sell cigars in this area and there were a few that bought and smoked these - much stronger odor that lingered longer.
mkoehler
Yes, everyone smoked here. Just not in restaurants or in rooms.
Crankyhanky
I know there were ashtrays in the resort lobby area. Unfortunately i didn't pay too much attention to where you could smoke because i don't smoke.
FramilyFun
You can smoke outside. They have ashtray/trashcan combos around the property
Dubblegz
Yes they have ashtray around outside. Just no smoking in the room or restaurants.
airbiscuit
We saw numerous guests smoking on the resort grounds. We are nonsmokers so we noticed others walking along the sidewalks and poolside smoking.
DisneyCrazy
Yes - you can smoke everywhere but in the room.
akh3646
We actually seen guest smoking right on the beach
TLITTLE
try smoking cessation program. we prefer nonsmokers in resorts sorry that is just my opinion. there are kids around better to be smoke free environment.
queencafe
are the restaurants air conditioned is there seaweed on the beach are the beaches nasty?11 answers
does this hotel cater to teens? are there lots of jellyfish inn the ocean?
is the food terrible?
is there any resort better?
Thank you
9 months ago
lu
The hotel does not cater to teens. I did not see very many jellyfish in the ocean because you cannot get in the ocean for the sea weed. The Valentine was highly remember by some people that stay there, who was riding on the bus back to the airport. My next trip I will stay at THE ROYAL.
Mellie
market cafe is open air facing the beach, the deck is open for the preferred members. yes there are seaweeds but that is part of nature, The explanation why there more than other is that there is nearly corral reef by the Yucatan Peninsula. Not really bothersome.yes they cater to teen they have young entertainment team to keep the very young and teens with the explorer club . I see them on the pool and beach for the volleyball games. water polo etc. pls read my review on food on the comment section. Not bad at all except lemongrass restaurant. I recommend place for family.
queencafe
The restaurants are air conditioned. There is seaweed on the beach but not an overwhelming amount that makes not want to use it.
Dublin
Yes, the holtel does cater to teens. They have an activity program daily for adults and teens. It would be a great place for kids to go. We did not see any jellyfish and we spent time in the ocean. The food is awsome! I have been to Mexican resorts numerous times and the Now Sapphire has some of the best food available. The outdoor restaurant has Ribeye steaks that they cook on the grill; they were wonderful! They have a sushi restaurant that is great; all of the food and service is great. All but one restaurant is air conditioned. The beach is sandy and clean!!!!!!!!!!!!!!
Anonymous
they have a kids club . but for the younger ones. they say they have a teen club. but they dont offer much. yes lots of jelly fish. i got bitten up alive by bugs on the beach . food was good small portions. restaurants are air conditioned. not the market buffet where they serve breakfast and dinner, hotel is not near anything. if you stay closer in can cun near marriot other hotels ..
mommylauren
I don't know what is available at the hotel for teenagers.
The food was not excellent,. but satisfactory
The restaurants are not air conditioned.
The beach is nice - but there was alot of seaweed.
halloween
I don't know about the restaurants because I never went there. There are buffets almost every night that come with a show so that is the obvious choice. The buffet has a lot of options and the food is great. There is also a breakfast buffet that is good and has everything that you could want. Room service has many options but the food is not good. Don't worry cause you will eat so much throughout the day that you would not even need room service. The beach does have seaweed but it is not nasty. I'm not a beach lover and even I found it hard to leave the beach. The water feels AMAZING. The seaweed comes from the reef. No jellyfish at all. The resort does cater to teens. There is a kids club that has many different activities and video games to keep them busy. NO RESORT BETTER!!!
mekaboo
There was no air conditioning in the restaurants when we were there. Not sure if that is due to it being off season or not. Could have used some, especially at night. The beaches were beautiful and clean. There was some seaweed in the water due to storms that came through at night. We did have a jellyfish warning one day, but I did not see any. I don't know if the hotel caters to teens or not, did not travel with children. The food was delicious and the service exceptional. I have been to many resort down there and this one is as nice as many of them. Not as big, but definately a place I would go back to again.
msboggsy
1. Most of the restaurants are air conditioned- you have the option to sit outside at some of them if you wish.
2. Seaweed does get washed up on the beach but there is a guy with a tractor and a giant rake-looking thing picking it up all day so it never gets in the way.
3. Fun for all ages. We didn't see any jellyfish.
4. Food= delicious. When I went to Puerto Vallarta a few years ago, the food was gross. Now Sapphire served me the best steak I have ever had- and I live in Nebraska; we are known for our good beef!
5. This resort was extraordinary- I have zero complaints!!!
HappilyEverAfter
I went to 3 differnt resorts while down there a week ago. Love this one the best. It has a kid zone and there are activities for all age kids throughout the day and night.
No I didn't see any jellyfish. There is seaweed but that can't be helped.
The food was good. Wasn't awesome but was not bad.
katie1780
there were not a lot of kids when we were there in mid October. Did not see any jelly fish but someone we know got stung by one according to the medics on site. We liked Now Jade better because the bathroom was more spacious and you could see the ocean from the pool. Our favorite is Dreams Riviera Resort and Spa. Food here was good, loved the asian restaurant and no reservations required like a lot of places.
jenyd
did anyone go on the beach and in the ocean? is it good or bad?11 answers
is there a club for teenagers age 16 and 14 Thanks? Is there entertainment in the evening?
9 months ago
coco
The beach and ocean are wonderful! It is sandy and very clean. There are many activities for the young. They have a room with a WII and Playstation and lots of outdoor activities for them throughout the day. They keep them very busy. They have pool tables and ping pong tables outside too. They also have a trampoline there and you are secured in a strapped outfit and you can jump and do flips in the air! My kids would love it, even my four year old.
Anonymous
beach was awful. sea weed everywhere. a truck comes by to pick up the sea weed. i wanted to go in. but it was gross.
mommylauren
We were on the beach daily. The beach is nitce but the ocean had a lot of seaweed.
I don't know if there is a club for teenagers.
halloween
The beach is beautiful, the sand is clean and extremely soft. You can go in the ocean, however, it is very close to a reef so there is a lot of plants and seaweed in the water.
The is a "club" for teenagers with different activities almost every hour. I believe it is called the "core zone".
The resort has entertainment each evening; something new each night. There are also scheduled actvities throughout the day.
zenka
The beach is great but there is some seaweed. Don't be fooled by the seaweed though because the water is AMAZING and I'm not even a beach lover. The beach is not as crowded as the pool which is a good thing when trying to relax. There is a kids club but I do not know the age ranges. Everyday, and night, there are activities and entertainment. A lot of fun to be had.
mekaboo
The sand on the beach is white and wonderful, the beach is only blue/green for about 20 feet, there is seaweed.
I don't have teenagers so I dont' know what they might have for them. yes, they have live music in the lobby bar area every night and there is dancing there. It is a great place to meet people.
Grannyjanny
The beach is very nice. Clean and many chairs to choose from. The water had a bit of seaweed in it due to the storms during the night. The water is warm and wonderful. I didn't travel with kids, but did not see a teen club. They did have a club for younger kids. There was some king of entertainment each evening and then a band around 10 p.m. with dancing. The disco was also open.
msboggsy
We spent a lot of time on the beach and playing in the ocean- the sand is so soft and the water is really clear (as long as it isn't really windy). As far as the evening entertainment, they have different entertainment every night (they had a caribbean show, Mexican dance theater, Magician, etc. when we were there). They are family friendly but not cheesy- fun for all ages, in my opinion!
HappilyEverAfter
There is a night club. When we were there a week ago. It was pretty dead. Maybe during prime time season it picks up alittle. I think it is also more for adults. They do have a kid section and activities throughout the day.
katie1780
water was warm, the sand is incredibly soft!! There is some seaweed that washed up but a tractor runs thru and picks it up. No shells to pick up for kids.
jenyd
The beach is awesome. The water is clear, but there is some sea grass growing close to shore. You just have to find a nice sandy spot to walk out.
Lemondrop
Is there outdoor dining for those who are not preferred guest?11 answers
8 months ago
sheryl
Hi Sheryl,
The only outdoor dining option at the Now Sapphire is the Romantic Dinner on the Beach which is offered at an additional cost for all customers. All the restaurants at the resort are located indoors. Feel free to contact us with any additional questions.
ccsusan1
All restaurants are open to all guests regardless of preferred status (except continental breakfast in the preferred lounge).
lolasaysyes
Yes - several of the restaurants have outdoor dining for everyone - not just preferred club guests. You can also plan a romantic dinner on the beach at an extra cost.
CaribbeanVacationLover
Outdoor dining is for preferred guests only unless you schedule a romantic dinner on the beach. Spring for the preferred club. Breakfast by the beach is beautiful.
mekaboo
yes, some of the restaurants have outdoor dining, doesnt matter if your preferred or not.
Akool
When it comes to dinning there is no difference between the regular guests or the preferred guest, when you arrived at the check in station at the restaurants they don't know if you are regular or preferred just tell you you would like outdoor seating.
Pincher
yes!
Grannyjanny
All dining is done in the dining rooms (even if you are not a preferred guest) unless they have a dinner occassion set up on the beach.
msboggsy
Yes, you can dine outdoors at the Bluewater Grill (steak and seafood restaurant, small portions) or at the French and Asian restaurants on nights when they are open.
erikaseven
Yes, the Bluewater Grill has deck seating as does Fresco the Mexican restaurant. Both places overlook the beach and sea.
csama81
Yes!
Anonymous
IS there wifi at this hotel?11 answers
Is there wifi in this location? If so around the whole area? Free or Paid? How much
5 months ago
Daskalo
Upon calling, the resort advised the lobby area has WiFi which costs approximately $15 per hour. They have advised that the cost is subject to change.
MariaCC
free wifi with perfered club in room and free wifi in lobby also around main pool
poolside
only at selected areas around the pool and around the beach I do not beleave in the rooms, also in the main lobby areawhich most of the activities happen around I think small fee for the service
billbob
There is wi-fi for a daily or hourly fee. Service is available in the rooms, lobbies and pool area.
Professora
There is wifi available at the hotel free for preferred guest or at a charge of 15$ for daily access. There is also a business center with 3 computers located near the main lobby and additional computer access located at the preferred guest lounge.
kfieldin
There is WiFi available. I'm not sure if its around the whole resort or not as we only tried accessing while in our room. We didn't pay anything for it because we upgraded to a "preferred" status so it was included in our package. I highly recommend upgrading because there are lots of great perks with it.
twalker
There is wifi at the hotel but it is only available to preferred club members. This is definitely something that needs to change because most hotels offer it complimentary in the lobby.
kmidge211
No wifi. You can upgrade to the Preferred Club for "complimentary computer and Internet access."
spitfire690
Yes, the hotel has a WI FI, it's not free.
Majka
If you are preferred wi fi is free and if your not they will charge you.
ben33156
YES THERE IS
imelectric
Do I need to apply Mexico visa for this trip? Is there any age limitation?3 answers
I am 20 and now holding F1 visa, studying abroad in USA.
5 months ago
Miu
Please be advised that we only have information for those holding a US passport. We do recommend contacting the embassy regarding the requirements you would need to travel to Mexico.
MariaCC
Cheap Caribbean should be able to answer that question.
FROST
We just used our passport. I think the age limitation is over 18
bigjack47
Is there a night club on the property?8 answers
2 months ago
Austin,TX
Below is the information on the night clubs/bars on property:
Eclipse Night Club
Nightclub and bar where guests can dance all day and night. Daily 10am-2am.
Moments
Located in the lobby for cocktails from noon-midnight.
Splash
Swim-up bar, located in the main pool. Daily 10am-5pm.
Preferred Club Bars:
The Reef
Preferred Club pool bar. Daily 9am-5pm.
The Sandbar
Preferred Club beach bar. Daily 9am-5pm.
DanielleCC
yes is one but close early 1am
fernando
Yes there is a Night Club
MartinK
Yes, it a disco type, but with different music themes ie) like 70's, 80's and other genres each night. Doesn't open until 11p.m. after the restaurants and main lounge area bar is closed. If it is raining, they open it earlier, because some of the outside bars are closed. But it stays open late. There is also a pool bar and beach bar, but they close earlier.
2ndHoneymoon
yes ...it seems to be the norm for a resort, although, the livliness of it depends on the attitude of the quests
FROST
Yes but we did not use it.
bigjack47
Yes
branbransmom14
No there is not a night club. They have a bar that opens after 10, but that is it.
Kbug
Whats the average cost for a treatment at the spa?1 answer
We were thinking about getting a massage and were wondering if it costs extra or is included in all inclusive? How much?
1 week ago
Louisville, KY
Spa services are not include in the all inclusive package , but can be purchased for an additional cost directly through the resort. You must contact the resort directly for pricing.
ccsusan1
Are beach towels provided daily?1 answer
1 week ago
Louisville, KY
Yes, the resort provides you with a towel ticket which you submit to receive a beach towel. When you return your towel the ticket is returned to you.
ccsusan1
Is there a gym at this hotel?1 answer
1 week ago
Tucson, AZ
Yes, the resort has a Fitness Center available for guest use.
ccsusan1
Are there dvd players in the suites?1 answer
6 days ago
maya fan
No there are no DVD players in the rooms, however there is an Ipod docking station and a selection of pay per view movies available.
ccsusan1
Is Your Question for CheapCaribbean.com?
Contact our Customer Support team.
Room Information
496 guest suites in 14 three-story bungalows with private, furnished terraces or balconies with garden, pool, or oceanviews. Each suite offers a separate sitting area with sofa, air-conditioning, ceiling fan, cable TV, mini bar, hair dryer, bathrobe and slippers, iron with ironing board, electronic safe, coffee maker, alarm clock with MP3 player docking station, and 24-hour room service. Marble bathrooms include tub/shower combinations.
Guests staying in Preferred Club room categories enjoy the following additional exclusive amenities:
- Personalized check-in and check-out with concierge service
- Preferred status and amenities
- Private Preferred Club Lounge
- Private Preferred Club Pool
- Upgraded bath amenities
- Pillow menu
- Complimentary internet access in suite
- Upgraded mini-bar and room service
- Daily continental breakfast in the lounge
- Pool concierge and bar service
- Afternoon hot and cold hors d'oeuvres; exquisite desserts & fine liquors in the lounge
- Complimentary newspaper in room daily (English & Spanish)
The Dine Around Package allows Now Sapphire Riviera Cancun�guests to explore the restaurants at the nearby sister resort, Now Jade Riviera Cancun for greater variety.
What We'd Change
The restaurants open on a rotating schedule, so some may be closed on a particular evening. But the rotation means you won't get bored. For specific cravings, 24-hour room service has you covered.
Why You Should Go
Guests here get to customize their vacations with the variety of activities and gourmet dining options. If you want to be treated like the ultimate VIP, there's a preferred package.
�
Available Amenities
Activities/Tours Assistance
Banquet Facilities
Beach
Volleyball
Business Center ($)
Child Care/Babysitting Services ($)
Children's Activities
Concierge Services
Conference Facilities
Cribs Available on Request
Currency Exchange
Daily Maid Service
Dive Shop
Fitness/Exercise Room
Gift Shop
Jacuzzi
Kayaks
Kids Club
Laundry Services ($)
Lounge Chairs/Umbrellas
Nightly Entertainment
Swim-Up Bar(s)
Internet Access ($)
Swimming Pool(s)
Tennis Court(s)
Tropical Gardens
Scuba Diving ($)
Shuttle Service
Windsurfing
Aerobics
24 Hour Front Desk
24 Hour All-Inclusive
Sauna
Poolside Bar
Steam Room
Parking On-Site
Medical Services ($)
Ping Pong
Game Room
7 Restaurants
5 Bars/Lounges
Porter/Bellhop
Nightclub
Shopping
Multilingual Staff
Catering
Theater
Teen Club
Audio-Visual Equipment ($)
Spa ($)
Meeting Rooms ($)
Yoga
Snorkeling ($)
Handicap Room Available
Wedding Services $$ -- Pre-arrange directly with resort
Dry Cleaning Services ($)
24 Hour Room Service
Golf Packages Available ($)
Honeymoon Packages $$ -- Pre-arrange directly with resort
Aqua Aerobics
Wireless Hi-Speed Internet Access ($)
Amenities Subject to Change, with or without notice
Complimentary Full American Breakfast
ADA Accessible Rooms Available
Free Parking
Tour and Island Information
Beauty Salon ($)
Evening Entertainment
Additional Fees for some amenities may be required
Euro-bungee
Ocean Trampoline
Car Rental Available ($)
Hobie Cat with Instructor
Nearby Excursions & Attractions
Bars in the Area
Dive Shop Close by
Ecological Park Nearby
Golf Nearby
Horseback Riding Nearby
Jet Ski Rental Nearby
Live Entertainment in Area
Mayan Ruins 15 Minutes
Medical Facilities Nearby
Motor Boating Nearby
Parasailing Nearby
Restaurants/Bars Nearby
Sailing Nearby
Scuba Diving Nearby
Shops/Shopping in Area
Water Skiing Nearby
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.
Now Sapphire Riviera Cancun
Super Manzana 11 Manzana 9 Lote 10
+52 99 88 72 83 83
Hotel Description
Now Sapphire Riviera Cancun: Unlimited-Luxury� in Paradise
There's no time like the present to schedule some hard-earned vacation time at Now Sapphire Riviera Cancun, where sophistication takes on a laid-back vibe. Bring the family for a chance to experience�Unlimited-Luxury� and privacy along with 5,000 feet of the whitest sands and the bluest waters in the Caribbean.
Sink your toes into the pillowy sands or sprawl your soon-to-be perfectly tanned bod on a beachside Bali bed or thatched-roof palapa. Wade into the sea's many shades of sapphire (the name-sake of this retreat in paradise) to take in the wonders under the sea by snorkeling or scuba diving around the world's second-largest coral reef, located just off the Now Sapphire shoreline. Or, bask in Unlimited-Luxury� with perks like the in-pool lounges at one of the resort's four glittering pools, including an adults-only option where the grown-ups can pony-up to the premium-stocked bar without ever leaving the water.
Your Unlimited-Luxury� plan allows your taste buds to explore cuisine from around the world at the seven five-star gourmet restaurants.�Start with the sushi bar at Lemongrass, indulge in the Mediterranean menu at Cibu or fire up your romance with an evening out at the adults-only Paramour, serving the finest French fare in an elegant setting. Then shimmy over to shake the night away at Eclipse, one of the five rockin' on-site bars at�Now Sapphire Riviera Cancun.
When it comes time to catch your beauty sleep, play your favorite lullaby through the in-room iPod dock and drift off to sweet dreams in a dreamy, king-sized bed. Wake up to an exquisite tropical view and let the kids have a vacation of their own at the resort's on-site kids and teen clubs. While the little ones are splashing and ping-ponging the day away, relieve any remnant of stress with a massage at the Spa by Pevonia. If you prefer golfing to unwind, there are two nearby courses, including the Grand Coral Riviera Maya. The limitless options offer you the luxury of choice.
�
Other Details
Location
Located 15 miles from Cancun International Airport (CUN). Approximate driving time is 20 minutes.
Check-In/Check-Out
Check-in: 3pm, check-out: noon.
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
There is a four-night minimum stay required for all arrivals December 28-31, 2012.
Dining
Now Sapphire Riviera rotates which restaurants open during the week, depending upon the number of guests at the resort.
Private Dining
For special occasions, enjoy a private dinner for two at one of the resort's romantic spots. There is an additional charge for these private dinners and advance reservations are required.
Dine Around Package
The Dine Around Package is now available at Now Sapphire Riviera Cancun and allows guests a chance to enjoy dinner and an evening of entertainment at neighboring resort, Now Jade Riviera Cancun. Guests must arrange the evening in advance with the resort concierge, including arrival and return times and restaurant selection. This program is valid for one (1) evening at the Now Jade Riviera Cancun only and is not to be considered a day pass. Offer includes dinner and entertainment; however, guests will be responsible for their roundtrip taxi fare and all gratuities.
Resort Update
Spa by Pevonia is undergoing renovations.�Services will continue to be available but relocated throughout the resort until then.
Golf Offer
From now until April 30, 2013, guests are able to enjoy one complimentary round per person, per day at the Grand Coral Riviera Maya golf course as part of their Unlimited Luxury� experience. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Guests will have access to a wide range of amenities and services at the Grand Coral Club House. Tee times are subject to availability and restrictions apply. See voucher for details. Complimentary golf offer is not valid when booking the Deal of the Day Jr. Suite room category.
Unlimited-Luxury �
Guests at Now Sapphire Riviera Cancun enjoy Unlimited-Luxury� services including:
24-hour room service
All taxes and gratuities
Full breakfast, lunch, dinner and snacks each day, no reservations required
Mini bar refreshed daily with soft drinks, bottled water and beer
Unlimited natural fruit juices and soft drinks
Unlimited international and domestic premium brand alcoholic beverages
Complimentary greens fees at Grand Coral Riviera Maya until April 30, 2013
Core Zone Teens Club
Expansive, sugar-white beach and crystal-clear waters
Explorer's Club for kids
Fitness center
Four swimming pools
Hobie cats
Kayaks
Live nightly entertainment
Nightly movies under the stars
Tennis
Theme parties and entertainment
Water aerobics
Windsurfing
In addition to above amenities, the Preferred Club offers:
Personalized check-in and check-out with concierge service
Access to the Preferred Club Lounge
Private pool access for adults-only, featuring Bali beds
Complimentary computer access in Preferred Club Lounge
Daily continental breakfast service in the lounge
Pool concierge and bar service
Afternoon hot and cold hors d'oeuvres; exquisite desserts and fine liquors in the lounge
Complimentary newspaper in suite every day
The following amenities may incur an additional charge:
Babysitting
Car rental service
Currency exchange
Deep sea diving
Golf packages
Internet access
Laundry and dry cleaning services
Meeting facilities
Oceanfront pergola
Shopping gallery
Snorkeling
Tours and excursions
Wedding, honeymoon and spa packages
Dining
Name: Cibu
Type: Mediterranean
Hours: Daily 6pm-11pm
Description: Mediterranean cuisine in a casual atmosphere.
Dress code: Sneakers, tennis shoes or sandals and dress shirts with short sleeves. Long pants or nice Bermudas are required for men. No sleeveless shirts or flip-flops.
Hours subject to change.
Name: Bluewater Grill
Type: Surf and turf
Hours: Daily 11am-5:30pm
Description: Fresh seafood specialties and fine cuts for lunch at the Bluewater Grill.
Dress code: Sneakers, tennis shoes or sandals and dress shirts with short sleeves. Long pants or nice Bermudas are required for men. No sleeveless shirts or flip-flops.
Hours subject to change.
Name: Coco Cafe
Type: Bistro
Hours: Daily 6pm-11pm
Description: Enjoy coffee and deli snacks while relaxing on the porch.
Dress code: Bermudas (long shorts or Capri pants), sneakers, tennis shoes and sandals permitted. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men.
Hours subject to change.
Name: Fresco
Type: Mexican
Hours: Daily 6pm-11pm
Description: Enjoy delectable Mexican cuisine surrounded by Spanish-inspired architecture and ocean views.
Dress code: sneakers, tennis shoes or sandals and dress shirts with short sleeves permitted. Long pants or nice Bermudas are required for men. No sleeveless shirts or flip-flops.
Hours subject to change.
Name: Lemongrass
Type: Asian
Hours: Daily 6pm-11pm
Description: This Asian restaurant boasts teppanyaki tables that can accomodate up to 48 guests, as well as a sushi bar and traditional � la carte dining.
Dress code: sneakers, tennis shoes or sandals and dress shirts with short sleeves permitted. Long pants or nice Bermudas are required for men. No sleeveless shirts or flip-flops.
Hours subject to change.
Name: Market Cafe
Type: International
Hours: Daily 7am-11pm
Description: The Market Cafe buffet specializes in offering international cuisine in a casual atmosphere with an ocean view. Open for breakfast, lunch and dinner.
Dress code: Bermudas (long shorts or Capri pants), sneakers, tennis shoes and sandals permitted. Ladies must wear a bathing suit wrap or cover-up. No sleeveless shirts for men.
Hours subject to change.
Name: Paramour
Type: French
Hours: Daily 6pm-11pm
Description: Setting the scene for romance, this adults-only restaurant offers French fare and an elegant atmosphere.
Dress code: sneakers, tennis shoes or sandals and dress shirts with short sleeves permitted. Long pants or nice Bermudas are required for men. No sleeveless shirts or flip-flops.
Hours subject to change.
Bars
Eclipse Night Club
Nightclub and bar where guests can dance all day and night. Daily 10am-2am.
Moments
Located in the lobby for cocktails from noon-midnight.
Splash
Swim-up bar, located in the main pool. Daily 10am-5pm.
Preferred Club Bars:
The Reef
Preferred Club pool bar. Daily 9am-5pm.
The Sandbar
Preferred Club beach bar. Daily 9am-5pm.
Hours subject to change.
Child Care
Now Sapphire Riviera offers options for kids of all ages.
The Explorer's Club is available for kids ages 3-12, daily 9am-10pm. Kids can enjoy arts and crafts, movies at the Explorer's Club Movie Theatre or out under the stars, swimming pools and weekly campout adventures under the watchful and certified eyes of the Kid's Club staff.
Designed for teenagers 13-17 years old, the Core Zone Teens Club offers activities and games geared towards teenage tastes. Video game consoles, ping pong tables and billiards, as well as land and water sports are available and supervised by the Entertainment Team. Open daily 9am-10pm.
Private babysitting is available for a surcharge.
Pools
Now Sapphire Riviera offers four pools in various formations with in-pool lounges, a swim-up bar and poolside palapas for relaxing. One pool is an adults-only pool for Club Premium members. A kids pool is located near the Explorer's Club.
Beach
A 5,000-ft private beach awaits guests with loungers and umbrellas, Bali beds and palapas. Theme nights on the beach provide entertainment, and a beachside bar quenches your thirst. Enjoy the second-largest coral reef just offshore.
Night Life
Dance at the Eclipse Night Club, enjoy movies under the stars, attend theme parties on the beach or enjoy a private, romantic dinner.
Golf
From now until April 30, 2013, guests are able to enjoy one complimentary round per person, per day at the Grand Coral Riviera Maya golf course as part of their Unlimited Luxury� experience. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Guests will have access to a wide range of amenities and services at the Grand Coral Club House. Tee times are subject to availability and restrictions apply. See voucher for details. Complimentary golf offer is not valid when booking the Deal of the Day Jr. Suite room category.
�
Spa Services
Services offered by the Now Spa by Pevonia include massages, hydrotherapy, steam baths, a full beauty salon and a modern fitness center. A relaxation lounge, sauna, whirlpools and a Mexican temazcal steam bath are available.
Now Spa by Pevonia is open daily 9am-8pm. Reservations are required.
Water activities
Now Sapphire Riviera offers the following water activities included in the Unlimited-Luxury� package:
Hobie cats
Kayaks
Sailing
Windsurfing
The following are available for an extra fee:
Scuba diving
Deep sea fishing
Snorkeling
Sport fishing
Honeymoon Bonus
With proof of marriage, Now Sapphire Riviera offers two honeymoon packages.
The complimentary Honeymoon Bliss Package includes:
Fresh fruit basket on arrival
Bottle of sparkling wine on arrival
Special turndown service one evening during stay
Champagne breakfast in bed (reservations required in advance via guest service)
Discount on all treatments at the Renova Spa
Do Not Disturb Honeymoon Package (complimentary with seven nights or more in a Preferred Club Ocean Front Suite or higher or for a surcharge) includes:
Champagne on arrival
Fresh flowers and exotic fruit platter in room on arrival
Champagne breakfast in bed (reservations required in advance via guest service)
Couples 50-minute massage treatment (one per stay)
Romantic beachfront dinner for two including bottle of champagne
Special turndown service one evening during stay
Private petit fours each evening at turndown
Complimentary anniversary nights
Guests need to add "Honeymoon Bonus," if they quality, to the special request field of booking when purchasing. Proof of marriage is expected upon arrival at the resort.
Wedding Services
Complimentary "Your Moments" Wedding Package when booking a minimum of seven nights in a Preferred Club Suite Ocean View or higher, or if five rooms are reserved for a minimum of three nights at any room category. Packages and amenities available at a surcharge. Guests must arrange all wedding packages directly with the resort.
Kbug
