3 Nights
with Air
from
$749
was $1329 - All Inclusive
Rooms starting at
$176.00
per person/night - All Inclusive
InfoCustomer ReviewsQuestions & Answers
Been dreaming about a relaxing vacation far from the hustle and bustle? Make your fantasies come true at Dreams Riviera
...
More
Been dreaming about a relaxing vacation far from the hustle and bustle? Make your fantasies come true at Dreams Riviera Cancun Resort & Spa, located 30 minutes from Cancun. Whether you hope to explore the Mayan ruins of Tulum, windsurf the waka-waka wake or test your nerve with a bungee cord, this resort on the white sand beaches of the Riviera Maya aims to please.
Less
"I thought everything was very good; however, needs more and better night time entertainment." –
109 out of 117 (93%) customers would recommend this product to a friend.Read All Reviews
All Customer Reviews
Loading...1-4 of 94 reviews. Sort by
May 14, 2012
Very Relaxing
We went to celebrate my wife's birthday. It was the firt time ever at a Dreams resort. Dreams Riviera Cancun Resort & Spa was really nice and a place to relax. The staff was friendly and helpful. Each time you thanked them for doing something they would reply "Its my pleasure!". The only bad I can speak of was the seaweed on the beach. Too much seaweed along the beach!! People laid out on the beach but did not venture into the water. Most went in the pools as we did.. For me, the food was just OK. However, overall, it was a nice trip and we would go back to Dreams Riviera Cancun Resort & Spa!!
I don't like writing reviews like this, but with fierce competition in the Riviera Maya area this needs to be said.
First impressions are lasting ones as they say. Upon checking into the resort in the early evening Dreams Riviera Cancun couldn't find out reservation of 3 Ocean View Rooms. They told us we were supposed to check in the day before and for only 4 nights which was incorrect. We were there for 7 nights and our dates never changed from our original reservation. This information was given with a nonchalant attitude. The person we dealt with didn't seem to have any power to rectify the situation. It took them an hour to find us 3 rooms and they were spread out all over the resort. They promised to move us the next day. At this point we took what they gave us. The next day they told us they would move us sometime between 11am-3pm. But, we should pack all of our stuff because they weren't sure if we would be able to get back into our original rooms between that time. We were in limbo our entire first day being shuffled around. What amazed me about the process was there was no true concern about our experience and no one seemed to be in charge.
The service overall was very poor, from the bartenders to the wait staff. I have to believe this resort doesn't take very good care of their employees due to the consistently bad attitudes of the staff. I have been to this area 6 times and have never experienced service like this.
The restaurants don't take reservations and the average wait was 1 1/2. If you don't mind buffets you can eat there without a wait, but buffets aren't my idea of a 4-5 star vacation. They need a better system! However, the food was good once you finally get seated.
On the positive side, the resort is immaculate. Very clean, nice rooms, and beautiful grounds.The cleaning never stopped!
The ocean in front of the resort has a lot of seaweed so you don't truly see the magnificent turquoise water like you do in Cancun or further south in the Riviera Maya.
Overall, I wouldn't go back and wouldn't recommend this resort. With all of the competition Dreams needs to step it up several notches to be considered a 4-5 star resort. Service, Service, Service!
From:Huntington Beach, CA Age:35-44 Travel:3-6 trips/year
April 12, 2012
What a great vacation!
We just got back from 8 fantastic days at Dreams Riviera Cancun. Having read the many outstanding reviews we were expecting a great time, and it was even better than expected! The wonderful staff was there at every turn - we had a private beach dinner planned for a special occasion, and when it was too windy they adapted quickly to still provide a very special experience. The food was much better than one would expect at an all-inclusive, and the restaurants (Bordeaux, El Patio and Portofino) were truly exceptional. My 8 & 5 yr old girls enjoyed their time at the Explorer's club as well as the entertainment folks at the pool.. Seems there was a show every night with great talent. We can't wait to go back! FYI - private transport is the way to go - there was someone with our name on a sign waiting for us - we got to the airport over 1 1/2 hours before some else on our flight - they had to stop at multiple hotels on the way to Dreams.
Overall, a terrific place w/ outstanding staff. 5 star friendliness. However if you go and receive a room assignment that overlooks the wooden central 'boardwalk', proceed directly back to the Front Desk and ask for another room location. Don't even think of "giving it a try" for 1 night. It's not worth unpacking your toothbrush. The noise level day & night will undo any relaxation you may derive from the rest of the resort.
Hence...Heads Up !
Ask questions. Share answers. Get advice.
What's the best excursion? How much should you tip?
Ask a question about Dreams Riviera Cancun Resort & Spa or help someone else answer theirs.
Can you answer these questions?
6 questions, 18 answers.
Serene & beautiful accommodations best recommendations2 answers
Room w view, close to infinity pool, beach, restaurants.....cannot walk very long distances. Just want to be surrounded by water, palm trees & beach plus quiet. Power rest. What is a plunge room? Looking for privacy especially in spa areas. Accommodations, pools, scenary & kind and respectful service are premo concern. We like our privacy. One of our best vacations? Private villa with private pool @ Pavilions & Pools St. Thomas. We are too far away from St. T and are looking for a direct flight to Mexico w better pricetag. Recommendations?.
1 year, 13 months ago
BABS
This particular resort does offer rooms with views. The price for each view does vary as it depends on the resort's availability and the dates of travel. A plunge room includes a small pool located outside of the room and usually on the balcony or patio. Airlines do offer nonstop flights to Cancun from a select number of US cities.
MariaCC
Try the NH Royal...quieter as no children under 18 and also all inclusive makes for a better, cheaper trip....
Kaykie
Does the preferred club have its own lounge area?5 answers
1 year, 12 months ago
bostonrs
Yes, it is a small bar with top shelf booze and a very friendly bartender that will make anything. I loved going in the morning to get coffee and lates.
sdp11
There is a private lounge area for those who upgrade to the Preferred Club room category.
MariaCC
Because if you "buy into" the resort, you get "preferential" treatment. This is the worst resort I have personally ever stayed in.
kcriess
It has an indoor private area with a bar between the main lobby building and the pools. I did not notice an outdoor private area designated near the pool/beach.
GregNY
Yes and it's lovely!
tropical40
Yes. Very nice with top shelf booze and food each evening. Try the fresh sushi and desserts.
Anonymous
Am I missing something?3 answers
No matter what dates in June I select at Dreams Riviera Cancun, I'm not offered an upgraded PC room. Having vacationed at this resort chain, we definitely want the PC. What is the problem?????
The same thing happens with Now Jade.
1 year, 12 months ago
Beachboston
Cheap Caribbean offers the Preferred Club Premium Ocean-View room category. Please call for pricing and one of our Sales agents can gladly assist you.
LauraCC
Pick another resort!
kcriess
We were not offered this upgrade at Dreams, or the Secrets Resorts both times we visited.
Billianne
What happens is the hotel and all the tour companies they work with are allocated a certain number of these rooms. Although they may be sold out, for example, on Cheap Caribbean, Apple Vacations may still have availability or the hotel might. I ended up booking with Cheap Caribbean for that very reason - they still had PC rooms available.
tropical40
Do the rooms have jacuzzis?4 answers
Does the Premium Deluxe ROH room have an in room Jacuzzi? If not can I upgrade my reservation to include a room with an in room Jacuzzi?
10 months ago
Bobb
Yes, Our first room had a jacuzzi on the patio/balcony. We upgraded to a 2 bedroom suite and the master also had a jacuzzi on the patio/balcony
bikingguy1954
Only the perferred club rooms off a Jacuzzi on the balcony.
DanielleCC
We had the most simple room and it had a pretty big tub with jets in it, that's what I would call an in room jacuzzi.
Anonymous
I believe all in-room bathtubs are jacuzzi/jetted style. You have to upgrade to the Preferred Club rooms to get a private jacuzzi on your balcony.
tropical40
Yes. Has in room jacuzzi. And also another on your balcony if you are not on the first floor.
Anonymous
Best Family All Inclusive Vacation Resort Spot3 answers
Trying to decide where to vacation, want to be at an All Inclusive Resort on the Beach but can't decide where. The more activities for the kids, water sports, snorkeling, zip lining, etc., the better.
8 months ago
Familyof 5
Dreams is a great option for families looking for a multitude of activities within a resort right on the beach. For further guidance, you can go on our web site and click on the 'Hotels' tab at the top, and then select 'Hotel Finder'. From there, you can choose 'family friendly' as an interest, along with any other interests and hotel amenities that you would like on your vacation.
KristinCC
Marina El Cid -- Mayan Riveria
We had a great vacation with lots to do -- never a dull moment
Vacationwomen
Dreams riviera is a great choice. Good value and kids can make new friends easily. Tons of activities included in price.
Anonymous
Is this hotel good to have a wedding at?1 answer
We need a moderately priced all inclusive that isn't adults only (we have a 17 year old coming) to hold our wedding at on April vacation. And a beautiful swimmable beach! Is that asking too much!!?
3 months ago
TiffanyT
Dreams Riviera Cancun is a great place to have a destination wedding. The resort has many amenities in order to make your wedding day special, including multiple wedding package options. Also, if you meet certain criteria, you will also receive free nights for a return stay to celebrate your anniversary. Regarding the beach, while tides and weather can affect the water, it is a large beautiful white sand beach.
KristinCC
Is Your Question for CheapCaribbean.com?
Contact our Customer Support team.
Room Information
486 Premium Rooms and Suites tastefully decorated in a contemporary Mexican style with marble floors and bathrooms, finely appointed with luxury amenities. Each room has a spacious terrace perfect for relaxing, sunbathing or dining in with 24-hour room service. Also available is the Preferred Club section where guests will enjoy national and international newspapers, private relaxing areas, concierge service and a private outdoor Jacuzzi.
Not one of the restaurants at Dreams Riviera Cancun Resort & Spa needs reservations. All inclusive dining and 24-hour room service means a happy tummy all day long!
What We'd Change
The beach on this part of the Riviera Maya can be a bit weedy, but with three heated pools and an world-class diving and snorkeling nearby, who cares?
�
Why You Should Go
The intimacy of this resort makes it cozy but not crowded. And because the kid's club is so cool, this is the perfect escape for families and couples.
Available Amenities
Beach
Cable/Satellite TV
Child Care/Babysitting Services ($)
Children's Activities
Concierge Services
Cribs Available on Request
Daily Maid Service
Fitness/Exercise Room
Jacuzzi
Kids Club
Swim-Up Bar(s)
Pool Bar
Internet Access ($)
Swimming Pool(s)
24 Hour All-Inclusive
7 Restaurants
7 Bars/Lounges
Massage ($)
Spa Services ($)
Handicap Room Available
Room Service
24 Hour Room Service
Honeymoon Packages $$ -- Pre-arrange directly with resort
Wireless Hi-Speed Internet Access ($)
Amenities Subject to Change, with or without notice
Handicap Facilities / Wheelchair Accessible
Evening Entertainment
Additional Fees for some amenities may be required
Nearby Excursions & Attractions
ATV Tours Nearby
Bars in the Area
Day Trips to Chichen Itza and Coba
Excursions to Mayan Ruins
Fishing Nearby
Golf Nearby
Historical Site(s) Close by
Horseback Riding Nearby
Jet Ski Rental Nearby
Nightclubs in Area
Restaurants/Bars Nearby
Scuba Diving Nearby
Shops/Shopping in Area
Snorkeling Nearby
Swim with the Dolphins Nearby
Watersports in the area
Map of Local Area
Here you will find an abundance of possibilities, something for every person of any age, for every type of vacation, for every budget and every activity.
Dreams Riviera Cancun Resort & Spa
Carretera Federal 307, Chetumal - Puerto Juarez
+52 99 88 72 9200
Hotel Description
Dreams Riviera Cancun: Sometimes a Name Says it All
Been dreaming about a relaxing vacation far from the hustle and bustle? Make your fantasies come true at Dreams Riviera Cancun Resort & Spa, located 30 minutes from Cancun. Whether you hope to explore the Mayan ruins of Tulum, windsurf the waka-waka wake or test your nerve with a bungee cord, this resort on the white sand beaches of the Riviera Maya aims to please.
Your family can set out on a diving or snorkeling excursion to the world's second-largest great barrier reef, or shake a dolphin fin in the saltwater lagoon of Delphinus Dolphin Experience. When you and your significant other are ready for private time, send the little ones to the Unlimited-Luxury� Explorer's Club for Kids at Dreams Riviera Cancun Resort & Spa. As an all-inclusive amenity, the Explorer's Club offers kids ages 3 to 12 the opportunity to participate in daily (supervised) activities like sand castle building competitions and their famous water trampoline. After dark, kids can head to the beach for a movie under the stars and participate in a weekly camping expedition. Parents rest assured knowing that the Explorer's Club staff are CPR and First Aid certified, and pagers are available to parents should they need to be reached for any reason.
While the kids are busy, mom and dad can indulge in a mai tai while lounging at the swim-up bar, or book a Romance in Paradise package at Dreams Spa by Pevonia for facials and a couple's Swedish massage. Later, please your palates with tasty Mediterranean and Italian entrees at Portofino, scratch your seafood itch at Oceana, or go the meat and potatoes route with Seaside Grill's steakhouse menu.
Whatever you choose to do at Dreams Riviera Cancun, be sure to save time just to enjoy your Premium Deluxe Ocean View Suite, where a dreamy bed, fully furnished balcony or patio and a jetted aromatherapy whirlpool bathtub pamper you in style. With the Unlimited-Luxury� of 24-hour room service and a fully stocked mini bar you might never want to leave.
Other Details
Location
25 minutes south of Cancun International Airport, Dreams Riviera Cancun is situated along a stretch of a natural, white sand beach in the Riviera Maya.
Check-In/Check-Out
Check-in: 3:00pm, check-out: noon
A valid credit card may be required upon check-in for possible incidentals not included in your hotel reservation.
A four-night minimum stay is required for all arrivals Dec 28-31, 2012.
Golf
From now until April 30, 2013, guests are able to enjoy one complimentary round per person, per day at the Grand Coral Riviera Maya golf course as part of their Unlimited Luxury� experience. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Guests will have access to a wide range of amenities and services at the Grand Coral Club House. Tee times are subject to availability and restrictions apply. See voucher for details. Complimentary golf offer is not valid when booking the Premium Deluxe ROH room category.
Unlimited-Luxury �
Unlimited-Luxury� features:
Accommodations as selected�
Breakfast, lunch, dinner and snacks�
All beverages, including premium-brand alcoholic beverages
24-hour room service�
Non-motorized water sports�
Taxes, tips, and gratuities
Dining
Name: World Cafe
Type: Buffet
Hours: Breakfast, Daily 7am-11am; Lunch, Daily 12:30pm-4pm; Dinner, Daily 6pm-11pm
Description: Air-conditioned, buffet restaurant featuring a variety of local and international cuisine.
Hours subject to change.
Name: Portofino
Type: Italian
Hours: Daily 6pm-11pm
Description: � la carte restaurant serving Mediterranean and Italian cuisine.
Dress Code: long trousers for men.
Hours subject to change.
Name: El Patio
Type: Mexican
Hours: Daily 6pm-11pm
Description: Air-conditioned, � la carte restaurant featuring delectable Mexican cuisine.
Hours subject to change.
Name: Himitsu
Type: Pan-Asian
Hours: Daily 6pm-11pm
Description: � la carte restaurant serving Pan-Asian cuisine.
Dress Code: Long trousers for men.
Hours subject to change.
Name: Oceana
Type: Seafood
Hours: Lunch, Daily 11am-5:30pm; Dinner, Daily 6pm-11pm
Description: Serving � la carte snacks, lunch and � la carte dinner of fresh local and international seafood specialties.
Hours subject to change.
Name: Seaside Grill
Type: Steakhouse
Hours: Lunch, Daily 11am-5:30pm; Dinner, Daily 6pm-11pm
Description: � la carte steakhouse grill restaurant.
Hours subject to change.
Name: Bordeaux
Type: French
Hours: Daily 6pm-11pm
Description: � la carte restaurant with a wine cellar. The French cuisine is served in a romantic setting.
Hours subject to change.
Bars
Rendevous Lobby Bar
Located in the main lobby, offering international and national drinks, including tropical drinks and wait staff. Daily 9am-1am.
Manatees Bar
Swim-up bar located in the main pool, offering tropical drinks and wait service in the pool area. Daily 10am-6pm.
Barracuda Bar
Beach bar. Daily 10am-6pm.
Desires Music Lounge
A sports bar featuring two unique terraces, serving international and national beverages. Daily 6pm-1am.
Show Time Bar
Located next to the theater, serving beverages before, during and after the show. Times vary.
Sugar Reef Bar
Located by the pool, serving snacks and drinks during the day and early evening. Daily 10am-6pm.
Revive Juice Bar
Serving delightful juices, fruits and healthy snacks during the day at the spa. Daily 9am-1am.
Hours subject to change.
Pools
The resort has three heated pools: an infinity pool, actviities pool and a children's pool. Pool amenities include:
Loungers
Swim-up bar
Pool bar
Water aerobics
Floats in the pools
Child Care
The Explorer's Club, included in the Unlimited-Luxury� privileges, offers supervised child care for kids ages 3-12. Daily 9am-10pm.
The Explorer's Club provides:
Large, secure playground area
Ocean trampoline
Sandcastle contests
Storytelling and music
Treasure hunts
Arts and crafts
Indoor game room
Video games
Big screen movies under the stars
Even a weekly camp out on the beach or at the club (with parent's approval)
�
Beach
This resort features a white sand beach shaded by palm trees.
Spa Services
Dreams Spa by Pevonia offers hydrotherapy and indigenous treatments to create a refreshing, invigorating and peaceful experience (fees apply). Daily 8am-8pm
Spa amenities and services include:
Massage and body treatment cabins
Relaxing, aromatherapy and sport massages
Reflexology
Hydrotherapy rooms
Cold plunges
Outdoor cascading Jacuzzi
Exfoliation treatments
Facials
Bathrobes, towels and slippers
Yoga classes
Steam room and dry sauna
Swiss showers
Private showers
Hair and beauty salon, manicures and pedicures
Elegant locker, vanity and dressing areas
Shampoo, body gel, body cream, deodorant
Daily newspapers and magazines
Other spa amenities include:
Whirlpools and other hydrotherapy options
Invigorating showers
Wide array of facials, manicures, pedicures, waxing
Women's and men's hair treatments and styling
Outdoor massage palapas perfect for massages on the beach
Golf
Playa Paraiso Golf Course is nearby for guests who enjoy playing a round or two.
From now until April 30, 2013, guests are able to enjoy one complimentary round per person, per day at the Grand Coral Riviera Maya golf course as part of their Unlimited Luxury� experience. The use of a golf cart is mandatory and there will be a charge per person in a shared cart. Guests choosing to play during premium tee times will also incur an additional fee. Guests will have access to a wide range of amenities and services at the Grand Coral Club House. Tee times are subject to availability and restrictions apply. See voucher for details. Complimentary golf offer is not valid when booking the Premium Deluxe ROH room category.
Night Life
Some of the nighttime activities at the resort include:
Moonlit theme parties and dancing
Spectacular live music and shows
Desires nightclub, plus other great evening bars
Movies on the beach
Stargazing
Water activities
Available as part of the Unlimited-Luxury� privileges:
GKGK
